Refund Policy
Effective Date: 02/06/2026
1. Execution Requires Commitment
Nolan Steele sells a book that ends every chapter with one non-negotiable requirement. The guarantee reflects that. We assume the risk if you do the work and it doesn't change you. We do not assume the risk if you read passively and call it effort.
2. Digital Product Delivery and Access
2.1 Delivery
All digital products (Ebooks and Audiobooks) are delivered electronically upon purchase. You will receive an email with your unique download or streaming link. You are responsible for ensuring your email address is correct at checkout.
2.2 Revocation of Access
In the event that a refund is issued for any reason, including chargebacks, your license to use the digital content is immediately and permanently terminated. Access to all digital files will be revoked.
3. The 90-Day Execution Guarantee
All products are covered by a 90-Day Money-Back Guarantee based on demonstrated ineffectiveness — not dissatisfaction. You have 90 days from the date of purchase to complete the work and evaluate the results.
3.1 Conditions for Refund
To be eligible for a refund under this guarantee, you must demonstrate that you completed the work. Banned Blueprint is a protocol. Reading it is not doing it.
To request a refund, email nolan@nolansteele.com with the subject line "Refund Request — [Order Number]" and attach:
a) Proof of Requirement Completion: Written documentation from your own notes or journal showing that you completed the requirement at the end of every chapter, in sequence, before turning the page. The requirement is stated at the end of each chapter. You must demonstrate completion of all requirements across all chapters you are requesting a refund for.
b) The Written Verdict: A copy of the verdict you wrote at the end of Chapter 3, in one sentence, as instructed. This is the baseline from which transformation is measured.
c) A Written Statement: A description of at least 150 words explaining specifically what did not change, what you did, and what you expected to happen versus what actually happened.
3.2 Approval and Resolution
When your evidence is reviewed and approved, we will refund the full purchase price of the digital product. Physical product refunds require return of the item in acceptable condition. Digital access will be permanently revoked upon refund.
4. Physical Product Returns
4.1 Return Shipping
In the event that a physical return is authorized under this policy, we will provide a prepaid return shipping label.
4.2 Non-Refundable Original Shipping
Original shipping fees paid at the time of purchase are non-refundable under any circumstances.
4.3 Damaged or Defective Items
If your hardcover arrives damaged or defective, notify us within 48 hours of delivery at nolan@nolansteele.com with photographs of the damage. We will arrange a replacement at no cost. Refunds are not issued for damage — only replacements.
5. Non-Refundable Circumstances
Refunds will not be issued for:
a) Change of Mind. We do not accept returns because you decided the book isn't for you after purchase.
b) Passive Reading. Submitting a refund request without the documented requirement completion described in Section 3.1 will be denied. Reading the book is not executing the requirements.
c) Expired Requests. Requests submitted after the 90-day window will not be considered.
d) Technical Issues. Inability to open standard digital files or access your download link does not qualify for a refund. Contact us at nolan@nolansteele.com and we will resolve the access issue.
6. Contact
For all refund and return inquiries: nolan@nolansteele.com