Shipping Policy

SHIPPING POLICY

Effective Date: 02/07/2026

This Shipping Policy outlines the terms and conditions regarding the delivery of digital products and physical books purchased from Nolan Steele ("we," "us," or "our"). By making a purchase, you agree to the terms of this policy.

1. Digital Products

1.1 Immediate Delivery

Digital products — including the Ebook and Audiobook editions of Banned Blueprint — are delivered electronically to the email address provided at the time of purchase.

  • Delivery is typically within 15 minutes but may take up to 2 hours in some cases.
  • Digital files are protected with your purchase information.
  • If you have not received your digital product within 24 hours of purchase, contact us at nolan@nolansteele.com and we will resolve it immediately.

1.2 Waitlist and Pre-Release Orders

If you have reserved a copy during a pre-release or waitlist period, your digital product will be delivered electronically to the email address on file on or before the release date communicated at time of purchase. We reserve the right to adjust the release date if necessary. In such cases, we will notify you via email with the updated timeline.

2. Physical Book — Hardcover Edition

The Hardcover Edition of Banned Blueprint is produced and fulfilled on a per-order basis.

2.1 Handling Time

All hardcover orders have a handling period of 1-3 business days between the time the order is placed and the time it is dispatched for shipping.

2.2 Domestic Delivery Timeframe

  • Orders within the United States are typically dispatched within 1-3 business days of purchase and delivered within 4-7 business days thereafter.
  • Delivery times may vary depending on your location and the carrier assigned to your shipment.

2.3 Shipping Methods and Carriers

We use established domestic carriers — including USPS, UPS, and FedEx — to fulfill all physical orders. The specific carrier used may vary depending on your location and the shipping method selected at checkout. PO Box addresses must select a USPS shipping option at checkout.

2.4 Order Tracking

  • Tracking information will be provided for all hardcover shipments.
  • You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

2.5 Shipping Address

Books will be delivered to the address provided at checkout. You are responsible for ensuring that the shipping address provided is accurate and complete. We are not responsible for deliveries to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for any additional shipping charges required to re-ship the item.

3. International Shipping

3.1 Availability

International shipping is available for the Hardcover Edition of Banned Blueprint to select countries. Please proceed to checkout for current international shipping options available to your location.

3.2 Customs and Import Duties

For international orders, you may be subject to import duties, taxes, and customs clearance fees levied by your country. These charges are the sole responsibility of the recipient. We have no control over these charges and cannot predict what they may be. We are not responsible for any delays caused by customs processing.

3.3 International Delivery Timeframe

International delivery timeframes vary significantly by destination and customs processing. Estimated delivery windows will be displayed at checkout. We are not responsible for delays caused by local postal services or customs authorities.

4. Shipping Costs

4.1 Domestic Shipping

Domestic shipping costs within the United States are calculated based on destination and order contents and will be displayed at checkout prior to purchase.

4.2 International Shipping

International shipping costs, where available, are calculated based on destination and will be displayed at checkout prior to purchase.

5. Delivery Issues

5.1 Damaged Packages

If your hardcover arrives damaged, contact us at nolan@nolansteele.com within 48 hours of delivery with photographs of the damage and your order number. We will arrange a replacement at no additional cost. Refunds are not issued for damaged physical products — only replacements.

5.2 Lost Packages

If your package does not arrive within the estimated delivery window and tracking confirms no delivery, contact us at nolan@nolansteele.com within 7 days of the expected delivery date. We will work with the carrier to locate the shipment or arrange a resolution.

5.3 Incorrect Address

If you provide an incorrect shipping address and the package cannot be delivered, we are not responsible for the failed delivery. If the package is returned to us, you will be responsible for any additional shipping charges to have the item re-shipped to a corrected address.

6. Changes to This Policy

We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

7. Contact

For all shipping questions or delivery issues:

Nolan Steele
Mindset Publishing LLC
30 N Gould St # 63112
Sheridan, WY 82801
nolan@nolansteele.com

By making a purchase, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.